I'd like to pass on my gratitude to your employee Tania Pearce and to say how much of an asset she is to your company. She has helped me with the bond of caution for my aunt's account, then a refund when she passed away. Nothing is too much of a bother for her. I feel that when someone has been a great help their bosses should know about it. Sorry I have contacted you by this method but didn't know how else to contact you.